Price Match & Price Guarantee Because you deserve it!
IN THE EVENT OF FULFILLING A PRICE MATCH ALL EXISTING PROMOTIONS, DISCOUNTS AND GIFTS WILL NOT BE APPLICABLE.
In the retail industry, we understand what is important for our buyers. Yes, customer service, yes, product availability, yes, variety... However with all the online competition and various places to buy products today, loosing time shopping for the LOWEST PRICE can be a pet peeve. We get it... Let us worry about it...
At least once a week, someone on our team goes from store to store and verifies prices of the competition just like the traditional brick and mortar stores do. If a price is lower else where, we will adjust accordingly.
So to be extra clear, a price match guarantee applies to the tag price.
Ex: A cue is listed at 199.99
The next Day it is listed at 189.99 - This Qualifies for the price match.
Now, in the event that Human Error occurs, and it will happen, if you find another online store that offers a lower price then us within 30 days of your purchase date or even prior to purchase please let us know.
We want you to feel confident that you are getting the absolute best price for the Pool Cue or any Billiards equipment you are ordering. If you find that our own website has a lower price for the same item you have ordered within one month of your purchase date we will refund the difference as well.
To request your partial refund e-mail us a link to the same product on our website, and our competitors website within 30 days from the date of your order and we will process the credit the same way that the original payment was made for the purchase transaction.
Limitations are as follows in order to qualify for a Price Adjustment:
- In order to request a price match, we require that you purchase your product from our store first. Make the purchase, then immediately there after, send us an email and also include a message in the special notes section at check out. We do not want you to miss the opportunity to save money.
- DAILY or WEEKLY or Any type of ONGOING PROMO Codes do not apply.
- Promotions such as rebates and buy one, get one free offers are not eligible
- When a item is out of stock, it will not qualify for a price adjustment. Remember if one seller does not have it, the chance of another seller having it null and will not qualify.
- This does not qualify to stores that also have a Brick and Mortar location.
- The website can not be a bulk or auction website (eBay, overstock, Amazon, etc..)
- Just as we are an Authorized Retailer of the products we sell, the competition MUST be an Authorized retailer also.
- The Price Match Guarantee includes the item price, it excludes sales tax and shipping charges
- The products Must be identical and IN STOCK and the price MUST be visible on the webstore.